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TELUS announced a strategic partnership with Mila - Quebec Artificial Intelligence Institute, to build on both organizations' efforts to develop artificial intelligence (AI) for the benefit of society. Together, TELUS and Mila will explore state-of-the-art AI technologies and potential industry impacts for the benefit of Canadian customers.

"By partnering with Mila, TELUS is demonstrating its commitment to bolstering Canada's technology ecosystem through the development of trustworthy, ethical AI," said Pam Snively, Chief Data & Trust Officer at TELUS. "By collaborating on initiatives with the highest standards of integrity and excellence, we are ensuring that our AI advancements are not only innovative, but also responsible and beneficial to society."

TELUS is a global leader in the responsible and ethical use of AI, and recently made history with its generative AI (GenAI) customer support tool, becoming the first in the world to be internationally certified in Privacy by Design (ISO 31700-1).

TELUS was also the first telecom company in Canada to join the US AI Safety Institute Consortium (AISIC), which brings together AI creators and users, academics, government and industry researchers, and civil society organizations to help advance the development and deployment of safe and trustworthy AI.

"This partnership between Mila and TELUS benefits from both organizations' wide scope of activity, in the research sphere and in the industry sphere respectively," said Stéphane Létourneau, Executive Vice President of Mila. "Mila is delighted to partner with TELUS, an organization which embraces open science research and its importance, to explore AI research and solutions that could positively impact a broad range of sectors."

Inspired by the recent launch of Mila's Indigenous Pathfinders in AI program, TELUS looks forward to supporting further leadership-supporting career initiatives for indigenous communities. Thus, the telco will provide Mila’s program members with four bursaries to attend the 2024 ALL IN AI event and participate in a TELUS' Purple Teaming workshop at the event.

"Translating generative AI's groundbreaking capabilities into real solutions is a critical step in realizing amazing outcomes for our customers and communities," said Jaime Tatis, Chief Insights Officer, TELUS. "Through our collaboration with Mila, TELUS is dedicated to fostering the growth of AI talent in Canada and to building state-of-the-art AI technology that solves real challenges that will benefit customers."

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